Frequently Asked Questions (FAQs)
WHERE ARE YOU LOCATED?
I am a cottage baker working from my home in Cincinnati, OH. Local landmarks I'm near: Cincinnati Zoo & Botanical Garden and Cincinnati Children's Hospital and Medical Center. It’s a sweet spot for creating magical cookies!
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WHY ARE DECORATED COOKIES SO EXPENSIVE?
I get it — at first glance, decorated cookies can seem pricey compared to big chain bakeries. But there’s a whole lot of love, time, and craft behind each custom cookie set. Here’s a peek behind the scenes:
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Details & Design: Each cookie set is made just for you or your loved ones. I take the time to really understand your vision, craft the perfect color palette, and sketch out designs that wow. The more intricate the design, the more time it takes to bring it to life!
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Dough & Icing: Everything starts from scratch with quality ingredients — measuring, mixing, chilling, cutting, and baking the dough, plus preparing royal icing that takes 1-2 hours alone to perfect in color and consistency.
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Decorate: this is the best part! I have the most fun turning the sketches into edible creations. I hand-paint and pipe your cookies, which can take anywhere from 4 to 10+ hours depending on complexity and number of cookies. Multiple icing layers and drying times mean patience and precision. My goal? To make sure you fall in love with every bite and every detail!
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Pickup & Delivery:I want your cookies to not only look absolutely stunning but taste just as delicious! Unless you ask otherwise, each cookie is individually heat-sealed to keep that fresh-from-the-oven magic locked in. Next comes the packaging fun—I carefully nestle your cookies in a box with a clear window, so you get that first sweet sneak peek. To keep everything cozy and safe, I fluff up the bottom with tissue paper or paper shreds before placing your cookies, along with my business cards and cookie care tips. Then I seal the box up with my signature ingredient, allergen, and logo stickers. And because I know how sneaky treats can be when you’re hosting, I always tuck in a little extra surprise just for the person placing the order—because hey, you deserve a sweet reward too!
DO YOU SHIP YOUR COOKIES?
Tink’s Sweet Shoppe bakes under Ohio Cottage Law, which means I can’t ship cookies outside the state (bummer, I know!). But don’t worry—I’ve got a sweet workaround! When you order, just let me know if you plan to handle the shipping yourself, and I’ll lovingly create and package your cookies to make sure they’re ready for the journey. Then you take the reins from there! We’ll work out all the details together to make sure your treats arrive safe and sound.
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HOW FAR IN ADVANCE DO RECOMMEND SHOULD I PLACE MY ORDER?
I always say, the sooner the better! If you’re planning ahead, try to reach out at least 2–3 weeks before your event to get your order officially “on the books.” Around the holidays, things get extra busy with presale orders, so I may need a bit more lead time—but it never hurts to ask if I can squeeze in a last-minute order! If you want to lock in a spot way in advance, I offer a Pencil Me In option—no commitment, just a friendly heads-up that you’re interested. Then, about a month before your event, I’ll check in to see if you’re ready to make it official. Easy peasy, no pressure!



